We work together with Swiss Post. You can choose between A and B Mail.
A Mail: CHF 10.00, B Mail: CHF 8.00.
All orders with a value of CHF 250 or more are delivered postage-free throughout Switzerland (express deliveries or bulky goods excluded). For express or bulky goods shipments, the corresponding additional costs will be charged.
No, we do not charge any minimum order quantities or small quantity surcharges. Postage costs are waived for orders over CHF 250.
Orders that reach our customer service department by 4 p.m. are processed and dispatched on the same day.
A Mail: Delivery on the next working day. B Mail: Delivery on the second working day after receipt of order.
All our parcels automatically receive a tracking code.
If you order via our web store, you will automatically receive a shipping confirmation including the tracking code.
Products can be returned in the following cases:
(a) Returns will only be accepted after prior consultation.
b) Returns will only be accepted if accompanied by the following returns form accepted.
c) Products must be unworn and without signs of use/odor or defects.
d) Products must be returned in undamaged original packaging including all package inserts.
Further information can also be found in the GENERAL TERMS AND CONDITIONS under paragraph 7.
We will notify you on events like Low stock, Restock, Price drop or general reminders so that you don’t miss the deal